Office for Student Success & Advising

The Office for Student Success & Advising (SSA) provides support to students facing temporary medical absences by verifying their medical absences with faculty. To initiate the process, students should email success@endicott.edu with a doctor’s note outlining the medical reason and the specific dates of their absence. Once received, the SSA will notify faculty members to verify the absence.

While the SSA facilitates this communication, decisions regarding excusing absences or providing remote access remain at the discretion of individual faculty members. Students are strongly encouraged to follow up directly with their faculty to address any missed material or make-up work.

Temporary Medical Absence Process

1. Notification of Absence:
   If a medical illness impacts your ability to attend courses, email success@endicott.edu with the following information:
   • A doctor's note that includes the medical reason for the absence.
   • The specific dates of your absence.
2. Verification of Absence:
   Upon receiving the doctor's note, the Office for Student Success & Advising (SSA) will:
   • Notify your faculty members to verify your medical absences.
3. Faculty Discretion:
   Although the Office will notify faculty about your medical absences, please note:
   • Faculty members have the discretion to decide whether to excuse the absences or provide remote access to coursework.
   • The Office cannot require faculty to excuse absences or provide remote learning.
4. Student Responsibility:
   It is encouraged that students communicate directly with their faculty to discuss missed work and any potential makeup assignments.

Extended Medical Absences

If a student’s temporary medical absences extend into long-term absences, it is essential for the student or their parent/guardian to contact the Office to discuss options, such as a semester leave of absence or other options, depending on the situation.

Extended Medical Absences Process

• Identify Long-Term Absence:
  • If temporary medical absences begin to extend into long-term absences, the student or their parent/guardian should:
    • Contact the Office for Student Success & Advising (SSA) at success@endicott.edu to discuss next steps.
• Discuss Options:
  • The SSA will provide guidance and discuss options with the student, which may include:
    • Taking a semester leave of absence.
    • Other options, depending on the situation.

Temporary and Extended Medical Absence Considerations

• Faculty Attendance Policy:
  • Be aware that the College’s Attendance Policy is enforced at the discretion of each faculty member.
  • Students should communicate with their faculty to understand attendance expectations and discuss any missed coursework.
• COVID-19 Positive Cases:
  • If a student tests positive for COVID-19, consult the College’s COVID-19 Policy for specific guidance and protocols.

A leave of absence allows students to pause their studies and resume at a later date. Students may take a leave for various reasons, including personal or family circumstances, employment opportunities, or reassessing academic priorities.

A leave of absence may be taken before or during a semester. If taken during a semester, students will be withdrawn from all courses. However, financial implications may apply, so we encourage students to contact the Bursar's Office and Financial Aid Office for guidance. Please also reference the Resources when Taking a Leave of Absence page for other resources that can assist you when considering or in the process of taking a leave of absence.

Students can remain on a leave of absence for up to two academic semesters, after which it transitions to a withdrawal from the College. During the leave, students cannot enroll in courses or reside on campus but will retain access to their Endicott email and other accounts.

Leave of Absence Process

1. Initiate the Process
   • The student must contact the Office for Student Success & Advising (SSA) at success@endicott.edu to start the leave of absence process.
   • The Office will guide you through the process and assist in completing the necessary paperwork.
2. Submit Required Information
   • Last Date of Academic-Related Activity:
     • The student must email the Office for SSA with the last date of academic-related activity.
       • An academic-related activity, as defined by the U.S. Department of Education, refers to activities that demonstrate a student’s engagement with their coursework or educational program. These activities are often used to confirm a student's participation or withdrawal from an institution. Examples of academically-related activities include:
         • Attending a class, lecture, or lab.
         • Submitting an assignment or taking an exam, interactive tutorial, or computer-assisted instruction.
         • Participating in a study group, online discussion, or academic conference that is part of the course.
         • Engaging in assigned internships, fieldwork, or clinical practice related to the curriculum.
         • Contacting a faculty member to ask a question about academic subject matter.
       • This date will serve as your official leave of absence date and will be verified by the Office for Student Success and Advising.
       • For information on potential refunds, consult the refund schedule provided by the Bursar’s Office.
   • Notification Date:
     • This is the date you inform the College of your intent to take a leave of absence.
3. Notify the Office of Residence Life (if applicable)
   • Notification of Move-Out:
     • If you need to move out of your residence hall due to a leave of absence, contact the Office of Residence Life at reslife@endicott.edu.
   • Plan Your Move-Out:
     • Work with the Office of Residence Life to schedule a time for you to move out.
   • Prepare for Move-Out:
     • Ensure that all personal belongings are packed and removed by the scheduled move-out date.
     • Follow any additional instructions provided by the Office of Residence Life to complete the process smoothly.

Resources when Taking a Leave of Absence

Here are some key resources that can be helpful for students considering or in the process of taking a leave of absence:

Bursar’s Office

• Provides information regarding tuition, fees, and any potential refunds based on the leave of absence.
• Contact for financial questions related to refunds and withdrawal dates.

Financial Aid Office

• Advises on the implications of taking a leave of absence on financial aid, including scholarships, grants, and loans.
• Can help students understand how their financial aid status may change during the leave.

Registrar’s Office

• Responsible for processing the official leave of absence paperwork and updating enrollment records.

Office of Residential Life

• For residential students, the Office provides information about housing status during a leave of absence.

Wellness Center

• Offers support to students who may be considering a leave of absence for health reasons or personal challenges.

Dean or Academic Advisor

• Helps students plan for reentry to courses after a leave, ensuring they understand how their absence may impact their academic progress and how to manage future coursework.

Withdrawing from the College is a decision to permanently discontinue attendance at Endicott, with no intention of returning.

A student can withdraw from the College before or during a semester. If withdrawing during a semester, students will be withdrawn from all courses. However, financial implications may apply, so we encourage students to contact the Bursar's Office and Financial Aid Office for guidance. Please reference the Resource for College Withdrawal page for other resources. Students who withdraw will lose access to their Endicott student email and other accounts once their withdrawal paperwork has been processed.

Withdrawal from College Process

1. Initiate the Process
   • The student must contact the Office for Student Success & Advising (SSA) at success@endicott.edu to start the withdrawal process.
   • The Office will guide you through the process and assist in completing the necessary paperwork.
2. Submit Required Information
   • Last Date of Academic-Related Activity:
     • The student must email the Office for SSA with the last date of academic-related activity.
       • An academic-related activity, as defined by the U.S. Department of Education, refers to activities that demonstrate a student’s engagement with their coursework or educational program. These activities are often used to confirm a student's participation or withdrawal from an institution. Examples of academically-related activities include:
         • Attending a class, lecture, or lab.
         • Submitting an assignment or taking an exam, interactive tutorial, or computer-assisted instruction.
         • Participating in a study group, online discussion, or academic conference that is part of the course.
         • Engaging in assigned internships, fieldwork, or clinical practice related to the curriculum.
         • Contacting a faculty member to ask a question about academic subject matter.
       • This date will serve as your official leave of withdrawal date and will be verified by the Office for Student Success and Advising.
       • For information on potential refunds, consult the refund schedule provided by the Bursar’s Office.
   • Notification Date:
     • This is the date the student informed the College of their intent to withdraw.
3. Complete Exit Survey/Interview
   • After submitting the required information outlined above, depending on the student’s preference, the Office for Student Success and Advising will invite the student to take part in either an exit interview or an online exit survey to learn about their experiences at the College.
   • Once this is completed, the Office for Student Success & Advising will submit the withdrawal paperwork to various offices on campus for processing.
4. Notify the Office of Residence Life (if applicable)
   • Notification of Move-Out:
     • If you need to move out of your residence hall due to a leave of absence, contact the Office of Residence Life at reslife@endicott.edu.
   • Plan Your Move-Out:
     • Work with the Office of Residence Life to schedule a time for you to move out.
   • Prepare for Move-Out:
     • Ensure that all personal belongings are packed and removed by the scheduled move-out date.
     • Follow any additional instructions provided by the Office of Residence Life to complete the process smoothly.

Resources when Withdrawing from the College

Bursar’s Office

• Offers information regarding financial implications of withdrawal, including tuition, fees, and potential refunds.
• Helps students understand the withdrawal date’s impact on their account.
• Contact for financial questions related to billing and refunds.

Financial Aid Office

• Provides information on how withdrawing affects financial aid, including grants, loans, and scholarships.
• Advises on repayment schedules or other financial obligations after withdrawal.

Registrar’s Office

• Responsible for officially processing the withdrawal and updating academic records.
• Provides information on ordering transcripts.

Wellness Center

• Offers support to students who may be considering withdrawing from the College for personal reasons.

Students who have been on a leave of absence or have withdrawn from the College and wish to return to the College must complete the readmission process. Undergraduate, Graduate, and Van Loan students seeking to return to Endicott College after a leave of absence or withdrawal may be eligible for readmission into their previous academic program, provided they maintained satisfactory academic progress. Please review the readmission processes below to ensure readmission eligibility and the steps needed to be taken.

Key considerations include potential curricular or programmatic changes that may affect degree requirements or graduation timelines. Students are encouraged to contact their School Dean or the School Dean of a new major if changing programs. For those interested in on-campus housing or financial aid, coordination with the Office of Residence Life and the Office of Financial Aid is strongly recommended.

The readmission process requires students to confirm their intended major and the specific semester they would like to take courses. The Office for SSA facilitates the completion of the necessary paperwork, which is reviewed by various campus offices for approval. Once approved, the Registrar’s Office notifies the student of their successful readmission.

Undergraduate Readmission Process

1. Eligibility for Readmission:
   • Students absent for less than 7 years should contact the Office of Student Success & Advising (SSA) at success@endicott.edu to request readmission.
   • Students absent for 7 or more years must go through the formal admissions process by contacting the Office of Admissions at admission@endicott.edu or 978-921-1000.
2. Request Readmission:
   • Students must submit their readmission request before the semester you wish to re-enter.
   • Requests received after the add/drop period of a semester will be processed for the following semester.
   • Review the Academic Calendar for important semester dates.
3. Academic Program Considerations:
   • Curricular and programmatic changes may affect the time required to complete your major.
   • Contact your Dean to discuss your major’s current requirements.
   • If changing majors, reach out to the Dean of the new program to understand the degree requirements and potential impacts on your graduation timeline before requesting readmission.
4. On-Campus Housing (if applicable):
   • Housing is only guaranteed for eight semesters of enrollment.
   • Contact the Office of Residence Life at reslife@endicott.edu to discuss housing availability for your desired semester.
5. Financial Aid and Scholarships (if applicable):
   • Contact the Office of Financial Aid at finaid@endicott.edu to explore financial aid or scholarship opportunities before readmission.
6. Submit Required Information:
   • Confirm the major you wish to re-enter.
   • The Office of Student Success and Advising will assist you in completing the required readmission paperwork.
7. Approval Process:
   • The readmission paperwork will be reviewed by several campus offices, including:
     • Academic Dean
     • Financial Aid Office
     • Bursar’s Office
     • Registrar’s Office
   • Once approved, the Registrar’s Office notifies the student of their successful readmission.

Graduate and Van Loan Readmission Process

1. Eligibility Requirements:
   • Students absent for less than 7 years must contact the Office for Student Success & Advising (SSA) at success@endicott.edu to request readmission.
   • Students absent for 7 or more years must go through the formal admissions process by contacting the Office of Admissions at admission@endicott.edu or 978-921-1000.
2. Request Readmission:
   • Students must submit their readmission request before the semester you wish to re-enter.
   • Requests received after the add/drop period of a semester will be processed for the following semester.
   • Review the Academic Calendar for important semester dates.
3. Academic Program Considerations:
   • Curricular and programmatic changes may affect the time required to complete your major.
   • Contact your Dean to discuss your major’s current requirements.
   • If changing majors, reach out to the Dean of the new program to understand the degree requirements and potential impacts on your graduation timeline before requesting readmission.
4. On-Campus Housing (if applicable):
   • Housing is only guaranteed for eight semesters of enrollment.
   • Contact the Office of Residence Life at reslife@endicott.edu to discuss housing availability for your desired semester.
5. Financial Aid and Scholarships (if applicable):
   • Contact the Office of Financial Aid at finaid@endicott.edu to explore financial aid or scholarship opportunities before readmission.
6. Submit Required Information:
   • Confirm the major you wish to re-enter.
   • The Office of Student Success and Advising will assist you in completing the required readmission paperwork.
7. Approval Process:
   • The readmission paperwork will be reviewed by several campus offices, including:
     • Academic Dean
     • Financial Aid Office
     • Bursar’s Office
     • Registrar’s Office
   • Once approved, the Registrar’s Office notifies the student of their successful readmission.

Resources for Readmittance to the College

When a student is being readmitted to the College, several resources beyond the Office for Student Success and Advising are available to assist them in the process and ensure a smooth transition back to campus. Here’s a list of helpful resources for readmitted students:

Registrar’s Office

• Processes the student’s readmission and updates academic records to reflect active status.

School Dean or Academic Advisor

• Helps students plan their academic path upon reentry, including course selection and major/minor changes.
• Advises students on how to get back on track with their educational goals.
• Contact for help planning for the upcoming semester.

Financial Aid Office

• Assists students in reinstating or adjusting their financial aid, including scholarships, grants, and loans.
• Provides information on how to handle any outstanding balances or potential aid eligibility after a leave of absence.
• Contact for help with the financial aid process.

Bursar’s Office

• Assists with any outstanding financial obligations, tuition payments, or adjustments related to the student’s readmission.
• Provides information about potential fees, billing, and tuition rates for the student’s return.

Office of Residence Life (if applicable)

• Provides information for students returning to campus housing, including room assignments and moving-in procedures.
• Helps students with housing requests.

Wellness Center

• Provides emotional and mental health support for students transitioning back to college life.
• Assists students in managing stress, adjusting to campus life, and addressing any personal challenges after readmission.

Student Affairs

• Provides support for students re-engaging with campus life and extracurricular activities.
• Helps students understand how to get involved in student organizations, campus events, and social activities upon their return.

What is the primary difference between a leave of absence and withdrawal from the College?
A leave of absence is ideal for students who need a break but plan to return, while a withdrawal is for those who have decided to permanently end their studies at the institution.

Is transferring to a new college and withdrawing from the College the same thing?
Yes. If you have already applied and been accepted to a new institution, please review the “Withdrawal from the College” page to learn about the process and resources.

If a residential student takes a leave of absence will the student’s housing assignment be held for them upon their return?
No, the Office of Residence Life cannot guarantee that a student’s housing assignment can be held when on a leave of absence.

Does this office review financial aid or scholarship eligibility?
Unfortunately, SSA is not in a position to meet with students about their financial aid or scholarship eligibility. Please encourage email the Office of Financial Aid (finaid@endicott.edu) to inquire further.

Can this office meet with students to assess their eligibility for tuition reimbursement?
Unfortunately, we are not in a position to meet with students about their eligibility for reimbursement. For information on potential refunds, consult the refund schedule provided by the Bursar’s Office.

If a student still has an outstanding incomplete grade, can they go on a leave of absence or withdraw from the College?
Students are still able to take a leave of absence or withdraw from the College. However, we are not able to complete the process until the incomplete has been changed to a grade. Once the incomplete has changed to a grade the Office can process their leave of absence or withdrawal from the College.

Can this office meet with students to review options such as a leave of absence, withdrawal from the College, or readmittance to the College?
Yes, the Office can certainly schedule a meeting to discuss any of the policies and corresponding processes. We often work with students or families to help them better understand the processes so that they feel they are making the best decision.

How do students know if they have taken out tuition insurance?
Students can contact the Bursar’s Office to inquire about if they have taken out tuition insurance.

Does this office complete the “Course Withdrawal Form” on behalf of a student?
Our office does not complete the “Course Withdrawal Form” on behalf of a student. Each student has the ability to initiate and submit this form on their own through Etrieve.

Does this office complete the “Change of Status form” (i.e. full-time to part-time) on behalf of a student?
This office does not complete the “Change of Status Form” on behalf of a student. Each student has the ability to initiate and submit this form on their own through Etrieve.

Does this office have the ability to drop students from their last registered class?
Our office cannot drop students from their last registered class. Please email the Registrar’s Office (registrar@endicott.edu) to do that.