School of Hospitality Management
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Faculty
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Dr. William Samenfink, Dean and Professor of the School of Hospitality Management, spent ten years in Europe running free standing hospitality programs before coming to Endicott College. During this time, he was investigating the international hospitality educational environment. He completed his undergraduate work at the University of Wisconsin-Stout. After becoming a General Manager with a major chain restaurant, he completed an M.B.A. degree from Washington State University. Dr. Samenfink received his Ph.D. from Washington State University in Educational Administration. He has many published articles in scholarly hospitality journals both domestically and internationally. He also has given many presentations at academic and professional conferences in and outside the United States. He served as President for the International Council of Hotel Restaurant and Institutional Educators (ICHRIE), a worldwide hospitality educators association. He also is a member of the Board of Directors for EuroCHRIE, a federation of ICHRIE. In addition, he is a Fellow in the Institute of Hospitality in the United Kingdom, and holds various memberships in many other hospitality organizations. Recently, he received an honorary Doctorate from the North American Association of Food Equipment Manufactures, for exemplary service to the foodservice industry. |
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Peter Jenner, Chair of the School of Hospitality Management and Assistant Professor, started working for a winery in the Finger Lakes region of New York before doing twenty years in the hotel restaurant industry as manager and chef. After working in Houston, New Orleans, and Atlanta, he settled on the North Shore of Boston. He studied at the University of Pittsburgh and graduated, cum laude, with a Bachelor of Science from the International Programme for Hospitality Studies and two Masters in both Arts and Learning and Organizational Management from Endicott College. He now teaches The Foundations of Hospitality, Marketing, The History and Appreciation of Wine, as well as The Cultural History of Food, and Tourism. Currently the Chair of the City of Gloucester Tourism Commission, he is also a member of the International Council of Hotel Restaurant and Institutional Educators (ICHRIE), the Massachusetts Restaurant Association (MRA), The National Honor Society for Undergraduate Juniors and Seniors (Alpha Chi), and the Gloucester Chamber of Commerce. |
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Patricia McCaughey (Associate Professor) has been a member of the School of Hospitality Management for over ten years. Her degrees include a B.S. in Business Administration from Suffolk University and a M.B.A. from New Hampshire College. Prior to coming to Endicott, she was employed by a major hotel chain in the areas of corporate accounting and front office management. At Endicott, she teaches in the area of accounting, front office, computer applications, convention sales, meeting planning and strategic management. She also played a major role in the development and implementation of the curriculum for the Baccalaureate program in Hospitality Management when it was first developed. |
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James Perry (Assistant Professor) has worked in the hospitality industry for the past 10 years. After starting out with Hyatt Hotels in Chicago as a Sales Manager, he went on to a Project Management position for TravelCLICK, providing hotels worldwide with revenue management and advertising information. Before joining Endicott, he was a Research Associate for the Harvard Business School and an Adjunct Professor in the Hospitality Division at Bay State College. Professor Perry received his B.A. in Hotel Restaurant and Institutional Management from Mercyhurst College, an MBA from Benedictine University, and is currently working on a DBA from the International School of Management (ISM). He teaches Senior Thesis I and II, Foundations of Hospitality, Resort Management, Fundamentals of Events and Meeting Management at Endicott College. |
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Dr. Linda Robson (Assistant Professor) has been an international event planner since 1997. She has planned events in Austria, Czech Republic, Switzerland, New Zealand, Canada, Italy, and the United States. Dr. Robson has planned academic conferences, opening ceremonies, sports tournaments, and children's events, and has over 20 years of experience working with volunteers. Dr. Robson is a member of PCMA and MPI and sits on the APEX Education Advisory Council. She was a founding member of the George Washington University Tourism Alumni Network and served as the President-Elect and President. Dr. Robson completed her undergraduate degree at the University of Guelph, in Canada, her Master of Tourism Administration at George Washington University, and her PhD at the University of Waterloo in Canada. Her research interests include the event industry, risk, and risk perception. She also holds an Event Management Certificate from George Washington University and the Special Event Coordinator designation from Ontario Tourism Education Corporation. Dr. Robson has been a speaker and published in several academic and industry events and publications. |
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Suzanne Bagnera (Assistant Professor) started in the hospitality industry working at Louie's Shore Restaurant, where part of Meet the Parents was filmed. She has held positions as General Manager at Holiday Inn Hotel & Suites, Staybridge Suites and Holiday Inn Express. Previously she was the Program Director of the Hospitality Management program at Mount Ida College. She has also taught classes at Bunker Hill Community College in the Hotel & Restaurant Management Department and for the Massachusetts Lodging Association (MLA). Presently she is on the Board of Directors for the MLA’s Education Foundation and serves as the Chairperson on their Educational Committee. She is a member of the International Council of Hotel, Restaurant, & Institutional Education (I-CHRIE); where she also serves as Secretary for the North East North American Federation, Nomination Committee member, Bylaw Committee member and Conference Committee member in addition to several special interest groups. She holds numerous certifications in hospitality training; Certified Hotel Administrator (CHA) and ServSafe. Suzanne earned her M.B.A. in Management and B.S. in Hotel/Restaurant Management from Johnson & Wales University where she graduated Summa Cum Laude with membership into the Eta Sigma Delta honor society. She is presently working on her doctorate at Iowa State University in Hospitality Management. |
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Brendan Cronin completed his hospitality studies in Ireland and is a graduate of City and Guilds Institute of London. He completed further practical studies in Switzerland in various hotels, restaurants and resorts. He has worked for major international hotel companies in Ireland, Switzerland, Africa, Thailand, Macao, Malaysia and Singapore. Prior to joining Endicott College in 1995, he taught at the Swiss Hotel Association School, Les Roches in Switzerland. During his stay at Les Roches, he obtained his Swiss Master Chef qualification, the highest culinary achievement recognized worldwide. Brendan has worked on several hospitality textbooks, especially in the field of translation and completed the translation of the textbook "precis de cuisine" from French to English for the Swiss food company, Nestle. He is a member of the American Culinary Federation (ACF), The International Council on Hotel, Restaurant and Institutional Education (ICHRIE), and the Massachusetts Restaurant Association (MRA). A two-time nominee for the Excellence in Teaching Award, Brendan has a Master of Business Administration from Endicott College, where he teaches Events Management, Culinary Arts, Initiating Hospitality Ventures and Senior Internship Seminars. He serves on several committees on campus and is the chapter advisor for Eta Sigma Delta, The International Hospitality Management Honor Society. |
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Julie Gentile (Internship Coordinator for the School of Hospitality) is a lifelong resident of Beverly. She earned a BS in Computer Science from Merrimack College and an MS in Computer Science from Fitchburg State University. After many years of working in the software industry at companies such as: Raytheon, Xyvision, Hart Hanks and WebEx, Julie came to Endicott to teach Computer Science courses. During that time she taught Project Management and met her first Hospitality students. One of the hallmarks of Endicott College is the internship program. After years of teaching full semester internship for Business and Technology she took on the role of Internship Coordinator. The opportunity to help students make connections through experiential learning is her passion.
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Micah Abrams, born in Maine, is a graduate from the International Hotel Management School of Les Roches in Marbella, Spain. Prior to joining Endicott he worked in a variety of hospitality companies, including restaurants, hotels and clubs in Portugal, as well as in Colorado and Maine. He is currently employed as a Food and Beverage Stagiaire in the School of Hospitality Management at Endicott College. |
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Steffi Junemann, German national, graduated with a degree in Hospitality Management from the International Hotel Management School of Les Roches in Bluche, Switzerland. Steffi gained hospitality experience in different restaurants, conference centers and hotels in The United States, Germany and Switzerland. She is currently employed as a Food and Beverage Stagiaire in the School of Hospitality Management at Endicott College. |
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Igal Beer was born in Argentina, raised in Israel and recently graduated from the International Hotel Management School of Les Roches in Bluche, Switzerland. During his time abroad he worked at luxury hotels in Thailand and Switzerland and recently returned from working with the Hilton Worldwide group in Beijing, China. He is currently employed as a Food and Beverage Stagiaire in the School of Hospitality Management at Endicott College.
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Joao Gomes joins us from Portugal and graduated from the International Hotel Management School of Les Roches in Bluche, Switzerland. During this time he worked in various establishments in Spain, Switzerland and Portugal. He is currently employed as a Pastry Stagiaire in the School of Hospitality Management at Endicott College. |
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